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well kia told me car needs updateing ,email said need computer cant do on mobile ,so local kia dealership emg ,collected it to upgrade ,BUT app no longer functions ,car is home but app says still at dealership , have been through uninstall app reinstall 4 times still not function , i googled it says modem has not been reset after update , so i informed dealership ,think they will have to sort it have car back tomorrow ????
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i think im correct in assumeing if dealership hasnt rebooted modem satnav wont function iether,? they are going to call me tomorrow sort out these problems created today.
Can I assume you have the new Kia connect app
I don’t thinks applicable for earlier Sportage models?
When you say earlier model which do you mean, we have a 72 plate (for a few more days) and we have the new app
yes 24 model ,new app , kia said your car needs update ,need computers to do it, i said only use mobile phome , they said no computer , so i said ok take it in upgrade it, they said ok ,had it today ,but it appears the modem needs rebooting with paper clip ?? but that wasnt done , so took me to realise theres problem as new app doesnt know where car is,its on my drive, but needs modem rebooting ,so i suppose they will pick it up again put it right ,im in wheelchair.
yes i have new app they are collecting car again today put right what they never did on first car update yesterday , it was kia ghat said car needed updateing ,other new cars do it over air.
they have collected car lets hope they do right this time , ive not been that pleased with sportage ,if, i have another car it will need to have alot of room for mobility scooter , i did check this when chooseing car ,compared it to space in modeo eastate , which gave us plenty ,but we think boot space we looked at on google mondeo was incorrect so ,we ended up with lack of storage space in kia sportage ,my carers have take feet bits off every time we use wheelchair , looking at pergeot 5008 if have another car. sportage is very comfortable we find.
Glad the dealer acted quickly and will hopefully sort it, though I do find the level of service is not the same as it once was.
Skoda Kodiaq is far better car all round than the tiny engined (1.2l) in the 50008 imo
with my disabilitys i cant keep plugging in an eletric car i need hibred ,skoda now have wonderfull looking cars but all electric ,i think, i havent been happy with kia emg dealership ,they did not give car pre delivery check when car was new ,so after month car had fault , when it came back running was better than new when first got car , they where intetested in revealing car from black sheet TADAA , than pre delivery checks , i had issue with feet slipping off pedals nearly hit another car twice, couldnt understand it , my carerer looked found plastic protection sleeves on foot pedals slowly comeing loose , THESE should of been removed pre delivery check ,but we dont think it had one , no explination of what variouse things do , , just there you go michael enjoy . so. i would not go to kia emg again , but they where all pleasant people unlike volvo who hardly spoke to. me . i do think motability customers are maybe not same as cash buyers ???
had phone call from emg kia he was asking me about my problem he did not even know my car is in again to try sort out issues they caused by updateing it , kia said it needed updateing ,i wish id never put it into emg cambridge .
phone call from emg saying they havent caused app not showing car location ,even though it did before they had the car ,almost blameing me ,they said they dont know much about kia app, what hopeless lot , all i can do is get car back hope app starts functioning as it allways has , emg kia cambridge have again let me down.
fed up with situation cant waste anymore time on it ,one thing kia dealership should have knowledge of kia app that all new cars have but emg kia cambridge dont seem have that knowledge?. so when i get car back hope app start working when i drive it , i do wish i took no notice of kias emeil book yoir car in for update.
had phone call emg ,said they did another upgrade as yesterday not done correctly ,so app now functioning & they going to return car , pity not done yesterday properley . good job i phoned them , so lets hope all is well now .
The 2025 Kodiaq comes with mild hybrid as standard and PHE, which can do circa 70 miles on electric.
Economy is decent to
ahh ok ,i spoke too soon kia app has gone wrong again , im not putting it back kia dealership when i drive it hope mobile phone can connect wake the kia apl up.
i think i need drive kia so connects & wakes up. why doesnt dealership have that advice give me . ok no more bits about kia apps lol
Micky, rather than battle with the App yourself, go back to the dealership and ask the motability salesperson to set up the app on your phone for you.
They will be doing that for new customers anyway when they come in to pick up their new car.
Give it a shot…
thankyou for that most kind ,im pretty sure it needs me drive car then it will connect , will update case someone else has this problem, my carerer ex para is in hospital been very ill but pleased to say he is in good spirits was given private room he loves it ,and foods good, i cant get to see him but our 3rd mate mark has visited him ,we chat on phone, i will drivw car soon, i dont drive alot now ,just when need to. bless all.
wodpecker ,love your name i could do that ,will do if needed ,im in wheelchair ,and cant get oit much without carerer.woodpeker love it.🦃 didnt have woodpecker lol.
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