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Can anyone tell me for definite if when you drive a vehicle with a fault you are aware of. Are you covered.
the reason I ask we are still struggling with a worsening vehicle and although they know it has a fault and say it has a fault they don’t know what the fault is, they wish to do more diagnostics but not repairs yet (Suspension) I now feel that we should no longer drive it and although we will be off the road I don’t really see an option any longer, I think it may be worth asking RSA and that will probably put the whole thing to bed.
we have been offered hire cars but they are neither like for like nor electric and to be honest we couldn’t afford to run them. I think we have been scuppered, and our only option is to have the contract cancelled which is what we thought 5 weeks ago, but we’re convinced to give everyone opportunity to solve issues.
The car had a total of 6 faults 2 major 4 minor only one was fixed in 3 days away that was putting the gas in the A/C which in fact isn’t a repair but a completion of a factory failure. So the most important fault the Suspension isn’t sorted this is so long as we don’t mind a sticking door a failed window and continued software failure, oh and the heater but I think I have sorted that now.
thanks for your help all this isn’t my car it’s my wife’s I am her carer driver and this is really bringing her down.