- This topic has 6 replies, 5 voices, and was last updated 2 years, 10 months ago by .
- Topic
Thank you for your recent application for a grant from Motability, the Charity.
We are contacting you today regarding changes that we are making to the way we review grant applications. Demand for charitable grants is currently at an unprecedented level due to the restricted availability and rising prices of vehicles on the Motability Scheme combined with the cost of living crisis. We are seeing a 75% rise in the average number of grant applications sent out per day this year compared to last year. In order to ensure that we help disabled people in the most need, in the quickest possible way, we are prioritising applicants who do not currently have a vehicle and who, without our help, will experience a significant impact on their everyday lives.
As you have informed us that you do currently have a vehicle on The Motability Scheme, it will take longer than usual to review your grant application. Based on current volumes and breakdown of applications, we estimate that the wait time could take up to four to six months from the date of this letter. We are sorry that this timescale is likely to be disappointing for you – it is for us too – and we are doing everything possible to reduce it.
If you feel that you no longer wish to continue with your grant application, and would prefer to fund a vehicle and or adaptations yourself, please click here to let us know.
Alternatively, if your vehicle is still suitable for your needs, you might be able to extend your lease for up to two years. The easiest way to extend your lease is in your Motability Scheme online account. Sign in or create your account at motability.co.uk/account. If you’ve already extended your lease for two years or more, please call Motability Operations on 0300 456 4566 to discuss your options.
If you would prefer to wait for a grant application decision, please ensure that you have sent all relevant supporting documentation in order for your application to be considered. Please be assured that we will review your application as soon as we possibly can but in the meantime, we hope you understand why we have had to make this difficult decision to prioritise applications where people have no vehicle.
Yours
Lisa Jones
Director, Charitable OperationsIf I seem a little strange, that's because I am.
Skoda Karoq SEL.
- You must be logged in to reply to this topic.