[BigDave]

The Veterans UK helpline is no longer operational due to the virus.

From the Veterans UK Government website:

Veterans UK Helpline

Unfortunately, we are currently unable to offer a telephone service from the Veterans UK helpline and we apologise for the inconvenience this may cause. Urgent enquiries, including requests for welfare support and for anyone experiencing payment problems, can be sent via email to Veterans-UK@mod.gov.uk . A reply or call back will be provided as quickly as we can but please be aware our reply times may be longer. Urgent emotional support is still available from the Samaritans by calling our helpline 0808 1914 2 18 and pressing option 1.

Medical Examinations

With effect from 17 March, all planned medical examinations in relation to compensation scheme claims will be cancelled for a period of up to 3 months. All veterans with dates for medical examinations during this period will be contacted direct by the DWP’s Centre for Health and Disability Assessments (CHDA) to confirm cancellation. There is no need to contact the Veterans UK helpline at the moment.

Veterans Welfare Service/Defence Transition Services/Integrated Personal Commissioning For Client Visits

We have decided to suspend, except in the most exceptional circumstances, all face to face meetings with the clients of all our services with immediate effect as a protection for our clients and our staff. Please be rest assured that we will continue to provide advice, information and support via telephone and email and our staff will remain available to assist those in need at this difficult time. Please see the Veterans UK Helpline information above to request welfare support.

http://www.gov.uk/government/news/coronavirus-changes-to-veterans-uk-services

 

The Veterans Gateway organisation is still functioning at the moment and can link you up with ex-service organisations if necessary.

http://www.veteransgateway.org.uk/

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[bobmac]

cheers BigDave very helpful

[Author]

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