Cancelling/Reordering Advanced Payment

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    Topic
  • #307594
    manic_minotaur
    Participant

      Hi all,

       

      Just had a quick question I’m hoping some of the knowledgeable folk here can help me answer.

      I’ve currently got a car on order but have very much been swayed by a change in AP on another car.

      I’m considering cancelling my current order and reordering another car – the problem is that I have already paid £1000 towards the AP of the car I have on order.

       

      I know from doing more reading about this that I shouldn’t have paid any AP upfront. But now that I have I’d like to know if I’m going to be able to get this back if I cancel. From what I remember I didn’t sign any contract with the dealer that stated I’d forfeit any deposit if I cancelled so I should be fine I just want to know if I should anticipate any issue if I decide to continue.

       

      Many thanks all!

    Viewing 5 replies - 1 through 5 (of 5 total)
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    • #307596
      Mack2024
      Participant

        I’ve done the very same today

        Cancelled my order and ordered the same vehicle as it was almost £2500 cheaper

        I'm blunt and straight to the point and I make no apologies for it!
        Bipolar, OCD and a multitude of other MH issues

        #307599
        kezo
        Participant

          No, you should never pay any AP up front, but whats done is done!

          You can cancel anytime upto entering your PIN (not as you should leave it that late), which is signing the contract betwee you and Motability. By rights, the dealer has has no authority to withhold the £1000 deposit and would loose, if you took them to court, which is higly unlikelt to ever get to that stage however, thats not to say some dealers play awkward, but still end up giving the deposit back in the end.

          Speak to the dealer and be upfront why your cancelling and ask how your deposit will be returned, if possible get it in writing. Should the salesman act dumb or act awkward requet to see the sales manager, who are more clued up.

          See how that goes, along with advice from other comments and come back and let us know what stage you are at 🙂

           

          #307605
          MotoMoto
          Participant

            Hi all, Just had a quick question I’m hoping some of the knowledgeable folk here can help me answer. I’ve currently got a car on order but have very much been swayed by a change in AP on another car. I’m considering cancelling my current order and reordering another car – the problem is that I have already paid £1000 towards the AP of the car I have on order. I know from doing more reading about this that I shouldn’t have paid any AP upfront. But now that I have I’d like to know if I’m going to be able to get this back if I cancel. From what I remember I didn’t sign any contract with the dealer that stated I’d forfeit any deposit if I cancelled so I should be fine I just want to know if I should anticipate any issue if I decide to continue. Many thanks all!

            Just out of curiosity, what do you currently have on order and which lower AP car has swayed you?

            #307615
            manic_minotaur
            Participant

              I’ve currently got the Ioniq 5 N Line S on order and the £1000 Reduction on AP has got me seriously considering the BMW i4.

              I had my eye on it before but couldn’t justify the £3k difference – now with it only being a £2k difference and a slight beneficial change in my own financial circumstances I’m considering treating myself a little.

              #307616
              manic_minotaur
              Participant

                Thanks for the advice Kezo, I did suspect that was the case and that all should be fine in terms of having no major issue.

                I’ll decide asap then speak to the dealer and be upfront and honest if I go for it. I appreciate you taking the time to reply!

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