Reply To: VW tiguan allspace….electric boot lid?

#96514
Anonymous

    Update, Well 2 months of waiting and I got the call to say my replacement allspace had arrived at the dealer, hooray, celebration time, pop the champagne bottle……oh no, silly me!

    To those who guessed this might happen, yes no key fob boot closing again, furious but not that surprised!!

    The dealer asked for 24hours to find out what they could do, which again came back as VW cant do anything…….’dejavu’!! Omg I was furious, but to be honest not that shocked…I’ve been here before! I told them to either sort this out or they would be getting this new one refused and the current one returned!

    So back when I found the problem with my current allspace in august I found a VW and Audi retrofitter who could sort out the boot but there was a £300 cost, I passed all the info to the dealer but they said no, it has to be through VW. However this time they have now agreed to go with that same company they previously refused and have the module thing installed by them and the dealer is covering the cost!  Motability have agreed to it, so now it’s just waiting to get the job done! And the frustrating thing is we are doing it to my current allspace, the same one they couldn’t or wouldn’t do it to in August! It doesn’t make any sense to change to a new car, this one is only a couple months old, it would need a hoist fitting and other than the boot I dont have any issues with it, (and I prefer the colour of my current one!)

    Why the heck couldn’t they have just gone with this in August, it would have save so much stress and worry and me having to always have someone to help when I needed to use my boot!!!

    So I think this confirms whatever the Dealer says there is not an option of having a boot open and close on the key fob… I don’t know what VW are playing at? I was even with the dealer when he called VW to confirm again for me it would have boot closing on the keyfob, so goodness knows what they thought…perhaps they thought my leg would grow back again in 2 months of waiting so I would be able to stand up to press the button so wouldn’t need to use the keyfob to close!

    Absolutely crazy and infuriating but I guess I have to now move past that and be pleased there is a fix at last.  Just wondering if I can sue the dealer for hairdresser costs of covering up all the grey hairs they’ve caused me!!??

     

     

    O