Reply To: Should we collectively open up the biggest can of worms ever?

#94502
Anonymous

    I do accept some of the responsibility cb2011 but my point here is theres a large can of worms that I think Motability should be aware of.

    Yes maybe i should of asked for a longer test drive but should that of not been offered without me asking? afterall these sales staff are supposidly trained to do so?

    Then I still would of been test driving the wrong model set up differently to the one I could order.

    Yes I was advised that the model delivered was to be a new model but the salesman assured it it would be the same as the one I test drove it was just an appearance update but its soo different to that I test drove 🙁

    Even a whole weekend test drive i may of still loved that old model but that would never of been the vehicle I was getting.

    Maybe when theres a new model coming out they should not be allowed to order that model if no test drive is available?

    So yes I have to live with what I have done but also the dealer who told me it would be the same didnt inform me it was my right to inspect the vehicle before taking it also has a part in the wrong decision being made here?

    Its a life lesson for sure I will never just take a salesmans word and will research more in the future.

    This post isnt about my car so much I have covered that in the other thread its more about resposibilies that accredited dealers train and sign up for but dont follow through and Motability not making sure they are and us as a collective maybe approaching motability and get them to recognise something needs to be done? More training? Motability checking they are doing things by the book etc thats my point.

    I will be £1000 out of pocket when this is resolved dont worry I wont make the mistake again.