Crikey, I go into hospital for a couple of days and the scheme offer changes somewhat out of recognition.
As it seems a hot topic hereabouts, it would be interesting to hear from Motability how they justify the cost of excess mileage increasing from 5p to 25p per mile.
They already cover the miles travelled between 30k and 60k miles free of charge (as part of the lease) so someone needs to ask Motability to justify a five-fold increase (from nought to 25p per mile) for this 30k miles.
Then, considering they already insure the vehicle for extra mileage over and above the current 60k miles for a cost of 5p per mile, it does seem somewhat excessive to increase this to 25p per mile from a lower base of 30k miles. Again the justification for this would be interesting.
I know there will be a degree of inflation mixed in and the VAT imposition coupled with and a proportionate lower resale value of the vehicle at lease end, however this increase is excessive.
Perhaps a Motability customer or two need to be contacting the Competition and Markets Authority (CMA) to ask to ask them to investigate in order to get Motability to at least justify these ‘well above inflation’ increases, particularly in such a captive market as Motability’s customer base. From first glance it seems a prima facie case of abuse of position in such a captive market without very strong justification from Motability (which does not appear to have been provided – just a little bit of waffle only).
Hint, here is a gov uk. link: https://www.gov.uk/guidance/contact-the-cma
Perhaps also send a copy of your CMA complaint to your Member of Parliament!
Dave