Hi Oscarmax
Don’t suppose you have that number still as I’ve tried a few times (given up now) to ring DVLA medical department to have a Code 20 removed from my licence but best I got was a one hour wait with others being an hour and a half and only to be cut off without even a choice of waiting.
The number Motability gave me for the medical department was 0300 790 6801 but I found another 0300 790 6806 but all going into the same waiting queue that don’t give you a chance to wait.
In the past when I had to deal with DVLA medical Motability were indeed very helpful in actually connecting myself with the medical department and MB themselves in a three way telephone call however on this occasion all I get from MB is “sorry we can’t help with DVLA problems”. Gave me the impression they can’t get through to DVLA either. I was told years ago that Motability have a person in DVLA for just for dealing with MB customers so maybe yet another cost cutting exercise or just another one of those fables to make the people feel good.
With what @Tango is saying and my experiences with DVLA, or not as it were, makes me think they want us disabled drivers off the roads, along with the over seventies because were the ones causing all the deaths on the road where statistic say differently.