I have mine issued this spring and it also said 4 weeks period. I am still waiting for an outcome of my ombudsman complaint, but I went on Motability website and it did allow me to place an order for a new car.
Sent from a mobile device.
Apologies for briefness and spelling mistakes.
Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
Motability VW Touran Family Pack May 2019 (happy customer)