Glos guy well i tried adding him as a permanent driver on the insurance portal but it declined as you have to enter license number . On the DVLA website it states its expired but it will officially come off the license on 13th august 2025. However when I tried to add him on temporary cover it worked but when I try to go back on the insurance portal, it said I need to call them as I can’t access the account so I did a live chat and they said they have evidence I tried to add someone with their conviction as a permanent driver
Sounds a mess and not sure what to advise. I guess that all you can do is call them (rather than live chat) and if your fathers conviction was over 4 years ago challenge their decision on the basis that the conviction and points have now lapsed. However, if the 4 years doesn’t expire until August I suspect you will draw a blank. Good luck.