Reply To: Kudos to Motability

#303949
FiestaRed
Participant

    Having only a few days ago mentioned to the OP that I was surprised that he got no support from Motability, I now find myself in exactly the same position. I have a four month old Renault Austral that on three occasions has gone into some form of limp mode. Leaving me holding up traffic on busy main roads and on the first occasion, my wife in tears.

    I spoke to Motability earlier this week and although they made the right noises, I felt they weren’t interested. They got me to call out the RAC to do a check on the car. The RAC came and couldn’t find any listed fault codes and basically said if there are no codes, there’s nothing wrong with the car.

    Worse than Motability not seeming interested is the feeling that you’re not being believed by them. I use the Renault Austral forum quite often and there are at least four others on there with the same problem and again, none of them having any fault codes listed on the car. Really disappointed with Motability.

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