Probably the last update.
Raised a complaint on Peter Cooper Volkswagen as directed. Except the email address they supply is for the Bognor bodyshop! Poor love at other end didn’t have a clue what was going on after a few back and forths. Eventually Motability stepped in and today I had an email from Peter Cooper Portsmouth denying all liability. Nothing to do with them. So may people saw the car so it would have been picked up, I had been given a comprehensive handover, etc. My handover was showing me the sat nav, radio and how to put it in gear. YouTube taught me how to charge the thing!
So now I have to go to the Financial Ombudsman. Nothing better to do I suppose. Bright side is VW UK are quite interested in how Peter Cooper have conducted this poop show.
Moral of the story: avoid Peter Cooper Portsmouth if you want a VW. And take someone tall and able bodied to check the car!
