Imo Contact motorbility and ask to send it back and reject it
If you do so then I suggest you also
Tell them you want any out of pocket expenses you have incurred and taxi fare paid while you await another car
Car is rubbish/joke and Not fit for your purpose and its unreasonable to say otherwise
Its of little consequence now but suspect your intended mileage and warnings about this issue were not addressed when you considered ordering the car
My advice following the dealers terrible attitude towards you is to take the bull by the horns and act fast
Contact Motorbility Becki CEO/PA/ Senior Customer Solutions Account Managers at Motability Operations if your request falls on deaf ears (rebeccaph@motabilityoperations.co.uk)
This will without doubt be an ongoing issue so dont accept any sticky plasters imo
Underline the stress and worry this is causing you
Suggest Keeping a diary of events
Best wishes
