I dont think I am missing the point, I said I.ve never heard of Motability fitting 2 chargers, I thought someone would chip in to say otherwise.
Point is, Elliot wants another charger fitted.
As you have said often enough, the site survey should be done by a qualified sparks. His property is unknown, common sense suggest he could get a free quote for another charger privately and ask questions of the survey sparks.
I thought 2 chargers only delivering 3.5Kw each, but wasnt sure. A survey would be good. Another good option would be another charger other than Ohme, that way one car charge by Ohme and the other by the 2nd charger.
Until an independant survey is done we are all guessing.
Best guess will be Motability response is washing their hands of the 2 charger problem and pass it off the Ohme.
That is Motability,s usual answer.