I hope you get this sorted but do find it weird why Skoda just wouldn’t fit another one as its under warranty. It just probably a shit SUB
Because it’s time and effort they don’t want to expend; Skoda have already got @Phaedra’s money so they’re doing nothing to resolve this. The whole point is that Skoda promised a product, got their money and have said “nope, not dealing with this” when that product hasn’t met expectations.
In addition to that, Skoda are likely hesitant to fix the problem because they know it’s an issue that may affect quite a few customers and don’t want to be flooded with complaints and repair costs. They’re covering their backsides and it’s appalling behaviour.