I can’t fight an individual case mate but, I’d certainly be writing a compaint to Mobility.
Dear Motability
Following your campaign to replace Easee charge points Ohme units, I note or my electrician noted that the current clamp, has been left disconnected at the time the Ohme unit was installed. Upon further investigation I or my electrician noted that the installed Easee wireless current clamp is not compatable with the Ohme charger, as they don’t have WiFi facility.
I find this deeply concerning an installer would intentionally leave the current clamp disconnected, without carrying out any remedial work that day or at least the next. I also find it deeply concerning, that the installer would have at to carry out safety checks, yet had no regard to mine or my family’s safety.
I contacted Ohme on “date” who first suggested customers moving from Easee didn’t have load balancing current clamps, which I or my electrician refute’s, due to the regulation 722.311.201 In the event load balancing wasn’t pressent at the time, Ohme’s installer should have refused to connect untill further guidance of extra works was given, not just ignored or disconnecting the existing clamp soley on the basis it was not compatable with the Ohme charger or by leaving my family vunerable due to a missing safety item.
Correspondance on “date” from the contractor states they are not proceeding, with the installation yet as they do not have agreed funding to carry out the work. Surely this should have all been agreed by yourselves at the time of changing Easee chargers over to Ohme.
I refer you to the regulation set out below.
BS671 Regulation 722.311.201
Apply’s to circuits intended to supply EV’s and relates to maximum demand, which specifically mentions Load Curtailment, including load reduction or disconnection either automatically or manually. It can also be taken into account when calculating maximum demand.
Load curtailment, is a way of monitoring how much current is flowing into the charger or the whole house at any one time and works by setting a limit on the charger, so the home supply does not overload. This is acheived by Current Clamp (CT Clamp), which serve’s to reduce the current going into the charger, should there be a risk of overloading the supply, which also acts as a safety feature.
I request this remedial work to be given upmost importance and carried out in a timely manner, along with all Easee customers who changed over to Ohme, to have investorgatory work done ensuring they have load balancing in place, as a matter of safety to scheme users.
Kind regards
Ele