Hi my PIP is due for renewal March 2024 and the window to order my new car opens 10th February (lease ends May 2024)…
I believe you only have to fulfill the “12 months left on your award” rule on your initial or first lease. I am in a similar situation, well under 12 months remaining, reassessment forms sent in, but with no updates at all, and have just ordered a new car myself. I started my application online via the motability account and it did take overnight for them to confirm my eligibility but then went through without issues.
just to confirm I have one month left on my PIP. Window opens to order new motability car 10th February. I’ve spoken to both DWP and Motability and I’m allowed to still order my car as the delay isn’t my fault it’s the huge backlogs DWP are having to deal with.