Either this is really simple or I’m really simple as I just ordered a car last week. Mobility say I can order a new car so I do. I go to dealer who checks with mobility that I can order. They say yes. I pick a car I like and sign a contract with dealer,* I now have a contract with dealer. Car gets built and arrives at the shop, I go and check it and agree that all is fine so enter my pin. By entering my pin I end dealer contract and enter a new one with mobility. * The dealer is well within their rights to ask for a deposit. If I want to pay a deposit and how I pay it to give me some protection is up to me.
Des lol.
Motability buy their vehicles directly from the manufacturer , because we as Motability customers can’t order directly from the manufacturer, we as Motability customers have to order our vehicle from a car dealership, but it is more of an admin role than a sales visit. The dealer acts on behalf of Motability, to which they receive a admin fee for doing so. At no time does a Motability customer enter into a “purchase” contract with the dealer. The only time a “purchase” contract is entered with the dealer is if the Motability customer wants to “purchase” factory fitted options, that form not part of your Motability agrrement. The only contract that a Motability customer makes (other than factory options) is a lease agreement with Motability operations upon entering the PIN, which acts as a digital signature. Also, not all manufacturers include Motability sales as part of a car dealers targets.
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