If there are quite a few people who work on extending their lease to 5 years regularly, then you can understand why MO will look at each request carefully,nas their APs and profit assessment us made in 3 year old cars, not 5 year old.
Motability Operatiobs are not a charity and will look atthe bottom line especially in todays economy
I don’t know how many do extend, it would be interesting to know, but so would a list of which cars are being taken up on the scheme, but no chance of that company financial information