(They helped set up the app and explained how the charger works.]
That was not my experience when having the compulsory although prefered Easee charger swapped to a Ohme Pod
The Subbie completed the simpler job in 40 mins and went to slide off without informing me how to access/use the thing
I called him back and asked him,reply was dont know how its set up
I doubt that tbh
I manged to get him to reveal that the code to be scanned was on the Pods underside, being unable to bend down enough to see it I handed him my phone and asked him to scan the code into the App that I knew would be needed.
And without further explanation off he shot
New intall as opposed to a swap over may well be a different experience
Or a bit like your favourite restaurant where you hope the same chef as last time is on shift today
All can be a bit hit and miss imo when subcontractors are in the mix
I of course knew how to set things up but he didnt know that
