Hi guys need some advice plz had a car accident back in April 23 I swirved to avoid a car over taking me and hit a parked van my fault,my car was deemed a ride off at the beginning rsa were great I had a hire car within 3 weeks but on the 3rd July I got a phone call to say that the hire car was being returned and I would be left without a car to say my anxiety has been threw the roof is an understatement.i was told by rsa that the new car that I’ve had on order for over a year was put on hold and that the accident was under investigation due to the people in the van putting claims in against me well the man who was in the drivers seat of the van was stating that he was 29 years old which he was most defo not he was in his late 50s early 60s.so the investigator came out yo my home and took the statement and I also attended the place were the accident happened and went threw with him excally what happened.he was very happy with the statement that I have and said that he was putting in a recommendation that i remained in my mobility car I have no problem at all with the investigation taking place it’s there job to do this but lack of communication and the fact that I’ve been left with no car for 3 weeks now with not knowing how much longer I’ll be with out a car is really effecting my mental health I’ve gone from mobility telling me that it’s rsa that have a blick on the new car to rsa telling me that mobility are the ones that have the block.on the new car and forward and back forward and back for weeks then i receive a letter from rsa stating that after my complaint they have come to realise that the level of customer service I have received from them falls under their standards and they offered me £100 compensation I have sought legal advice off my solicitor who has tried to contact mobility threw email 4 times to which they have had no reply has any one else had an accident were it’s gone to investigation who can advise me on how long this process takes? I am now worried that they are going to come back to me and say that I’m.not getting my new car which is now sitting in the show room.waiting to be collected plz help