Reply To: Motability question? We can answer it.

#230025
kezo
Participant

    You could also ring or contact on FB, Hyundai customer care and ask when the fix will be rolled out and whether there is any problems with it, to put your mind at rest.

    Over the years there have been numerus issues on some of their models that have been well documented in the motoring press, by the main dealers, and across the net. Yet, Hyundai CS have always denied an issue exists. Their staff don’t all acknowledge the current GPF issue on the Tucson either. Speaking with a few Hyundai dealers, they do confirm it is a significant issue. So, although only a handful of people are posting about it, there are many more not engaging on the net.

    Ive never had a problem and have always found their CS honest and helpful. When I had my first and only (P)PF warning light, CS advised they were aware of it and releasing a software update. This was from what I understand their first update that didn’t work as expected. I have since read a new update was was announced in February this year, we will see.

    When the light first came on I tried to clear it as I would DPF which didn’t work. I have since increased the amount of deacceleration on both long and short journey’s and Ive never had the problem again. I’m no slouch at driving whether that makes a difference who knows.

    Similar to the problems when DPF’s first came out, it took manufacturers time to come out with appropiate software, a similar scenario will apply to PPF only as with DPF’s some manufacturers are better than others getting problems sorted. I recall similar problems with the PPF and were given similar advice to ignore the dash light lol.