On collection…The keys to the car. Don’t need anything else.
And the rest…some basic courtesy, a decent test drive, competence and knowledge from Motability guy about the cars on Motability (had some say “its not on the scheme” when it was).
Not bothered about coffee/tea/nibbles, nice when available, sure, but it’s not a cafe & I am after a car.
Worst experience? Being shouted at to GET OUT just after walking in the door…Thanks, Renault Perth, you remain the worst car dealership I’ve ever been to…Ooops, just checked, there are now no Renault dealerships in Perth…not surprised! Best? Several dealers all the same here, decent courteous service, good range of test drives and treated like a human being…
In life, it's not who you know that's important, it's how your wife found out.