Ambient lighting isn’t on the current spec’ list for that model.
It’s entirely possible it was when he ordered and the spec’ has changed in the meantime. It’s happening quite a lot these days, they don’t tell you, they don’t apologise and they certainly don’t compensate you for getting less than you paid for. The industry’s attitude seems to be that we should be grateful we got a car at all.
If I seem a little strange, that's because I am.
Skoda Karoq SEL.