i concur… obviously youve got a police attendace file number to give motability. i guess depending on damage, it could take a while to fix or could be written off. if you have a loaner then it puts you in a decent position and they may well go ahead with the swap.
Current Car: Hyundai Kona Premium EV...2 way 40kg hoist
Last Car: Toyota C-HR Excel Hybrid...4 way 80kg hoist