Reply To: 350 GCP. Order of payment?

#199674
BigDave
Participant

    You would think with tdays technology it would just be a simple single key press on the keyboard and all those eligible sent payment.

    Having been making  an enquiry with Motability Accounts on behalf of a veteran on the scheme, it is not as simple as pressing a key and issuing the £350 payments to all customers.

    Motability are having to check that recipients of the £350 were not already in receipt of their full GCB, offered prematurely to assist during the Covid Pandemic in 2020/21.

    Apparently, this is a semi-manual process to ensure that those who did receive their full GCB during the pandemic are not sent a further £350 in error.

    Hence the payment issue being somewhat protracted.