I always find doing these things by letter. Simple because you then have a paper trail of events. I hope you get sorted out @Phaedra and the back pay as well.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.