Thanks @Vaun. I really, really shouldn’t be surprised. I work in IT and if things are done even just semi competently it’s pretty hard to lose data. Things get broke, they go wrong, obviously, but large scale data loss is a pretty poor show. Even for my little noddy sites it’s almost impossible, it’s really only in the case of non payment that I’d lose all my data (and I wouldn’t because I have backups elsewhere)
I’d actually have respect for BP if they came straight out and said due to a hack / breach / accident / someone unplugged the server / we screwed up we need you to provide your document again