I’ve also used mine once in nearly 3 years BUT I also have them on my works van and I use them all the time on that. The reason for this is the way they operate.
On my Mercedes B180 Sport when you use the paddle it switches the gearbox into manual mode and stays like that for a while, if you’re just cruising it will eventually switch itself back into auto mode.
In my Mercedes Sprinter if you use the paddles to shift up a gear it stays in auto mode and I short shift up a lot in my van for a quieter, smoother drive. If you paddle shift down it goes into manual mode but I hardly ever need to except in snow, ice or breaching a ford.
If I seem a little strange, that's because I am.
Skoda Karoq SEL.