BP Pulse is one of the reasons why we didn’t order an ID3. Because if we did, we would’ve been stupid to not take the “free charger” despite all the awfulness surrounding it (for some people at least). So we went with a PHEV, that “forced” us to install our own charger. While obviously more expensive, so far, nothing but a great experience. Called them the first time on the 24th i believe, installation is booked for the 4th of february, and while it did cost us £600, at least we have the charger we wanted.