Reply To: Audi sos call problems

#168525
Wonkyhorn
Participant

    Hi, I have a Seat Ateca I picked up on 12/20 and its currently in Seat with no Eta on a fix for the Sos Problem.

    As above, when it fails it takes out the Sat Nav, DAB, Phone calls, Clock. It also takes out a carplay or android auto phone as that uses the cars gps antenna.

    It’s nothing to do with pressing the sos button, I have never pressed it in the 11 months I have had the car and it has failed 10+ times.

    The first time Seat had it and said a software update would fix it, It did not.

     

    I am currently in liaison with a Motability advisor as they want the car fixed.

    I contacted Seat uk and VW uk and it apparently affects a decent number of cars built after May 2020, the mk8 golf was delayed for this reason and its been in the newspaper.

     

    I hope a permanent fix is found as I really like the Ateca and it seems its almost impossible to replace it with the ap being double in price and huge wait times.

     

    If I get any joy from Motability, Seat on Vw I will update.

     

    Rob