Little bit of an update, so after 2 days u got the hire car changed to a sportage with needing a level boot floor/loading lip for the wheelchair.
Still driving it over 6 weeks later and the garage still can’t seem to fix the bloody fault.
Motability have confirmed that we can still collect our new car if its still not fixed, that sounds ridiculous considering the xc40 isn’t due until sep 14-28 but honestly Evans Halshaw Darlington are truly woeful.