Thank you for your advice Glos Guy I have a much clearer idea of how the process works now. One thing I am still unclear about. I always thought that after they set up the Motability order (with its own number) they then set up an order with the manufacturer which generates another ‘manufacturers’ order number which has a build date generated either on opening the order or later in the process if no build dates are currently available Are you saying that a manufacturers order number isn’t generated until they have a build date?
You are welcome John. It is a minefield. To clarify, a manufacturers order number is allocated as soon as the dealer places the order with them. The order then moves through various stages from order to delivery and the status will change throughout. To give you some idea, here are the status codes for BMW’s (mine is currently at status 9650);
List of codes:
0000 – Cancelled
0097 – No Current Event Allocated
0037 – Model or Feature Unavailable
0077 – No Quota Available
0200 – Special Request not Scheduled
0500 – Cannot be Scheduled
1100 – Scheduled
1200 – Scheduled for Production
5000 – Confirmed for Production – Customer Spec Locked Down
5050 – Chassis Number Allocated
5055 – Confirmed by Production Control 28/6
5100 – Bodyshop Start
5190 – Bodyshop Complete
5200 – Paintshop Start
5270 – Paintshop Complete
5300 – Pre-Assembly Start
5400 – Assembly Start
5500 – Assembly Complete
6000 – Transfer to Distribution
8200 – Released to Carrier
9000 – Departed Plant
9605 – Pre EU Port of Exit
9615/35/45 – In Storage
9610/20/30/40/50/60 – In Transit
9610 – EU Port of Exit
9615 – EU Storage
9620 – At Sea
9630 – Port of Entry
9645 – UK and IE Storage
9646 – Offsite PDI checks & registration (Southampton)
9650 – Awaiting Dispatch to Dealer
9660 – Dispatched to Dealer
9800 – Arrived Dealer