Just posted this on another thread in response to this issue;
Call me a Neanderthal, but I prefer buttons that take a split second to press, rather than searching through menus or having to issue verbal instructions to the car, which makes you look a nerd / show off in front of passengers and is irritating when you are trying to listen to the radio or have a conversation. I’m afraid that, on this subject, I am entirely in agreement with the reviewers who dislike this trend in most cars, not just the XC40. As long as voice command systems are good (like the one BMW uses) and not rubbish (like the VW system) then I like it for sat Nav input as it’s much quicker, but for everything else give me a button!
I agree with others that it’s downright dangerous. Far more distracting than it ever was using a mobile phone – not that I’m condoning that, both are highly dangerous when in charge of a vehicle.