I’ve contacted them through their website but I’m not 100% sure it’s working right, I’ll try Facebook. Just one last thing (tell me to shut up if I’m bugging you 😉 ), the 8 digit code, is it NOT on the agreement PDF I got from Motability? Is that the agreement between the dealer and Motability or IS that the one I need to contact SEAT with? When you said “They never even gave me the order number” do you mean they tracked your car without it?
Cheers again.