Reply To: Dealership experiences

#144689
Rich

    Nissan Southampton,

    Absolutely amazing service, Paul the salesman talked me through the whole process being my first motability car, had a lovely test drive and my qashqui was ordered and delivered within a month, whole process was great, I felt like a premium customer, I was even given free mats because I had to wait an extra bit to speak to him!

    MG Southampton

    Oh dear they were awful, I had to go down there three days in a row so they could be disinterested and mess me around, then another three days of phonecalls to then finally get an email it had gone through. Was told car would be ready in ten days 100% , to then get phoned on the seventh day and told my car was sold to someone else, after that my bipolar kicked in and I had a bit of a breakdown, so my wife phoned and they said  if I would take a different colour I could have another one, or could take over six months to get one, I cancelled as they made me feel like I was dirt the way they spoke to me, so never again

    Chandler’s ford vauxhall picadors

    Amazing, because I have a good friend with a brand new grandland X , I decided I wanted one in black, I spoke with Rodney first then Ian the area manager, less then twenty minutes on the phone and order through all done, felt like I was spoken to as a VIP and fantastically dealt with!!