VW Newcastle were terrible! 🙁
Back in Feb 2020 I had a 2.0l diesel R-Line Tiguan on order with JCT in Wakefield (£600 discount off the AP) was supposed to be here in April/May then Covid hit and it was delayed. In the June some idiot jumped out of a Transit doing 40mph and it careered across the carriageway straight into me and wrote off my Yeti.
As the Tiguan still hadn’t arrived and I urgently needed a car I rang around, VW Newcastle said no problem we have one currently being shipped over. Couldn’t match the £600 discount but I had no transport. They took a £200 deposit, and cancelled the existing Motability order.
2-3 days later they rang to say they didn’t really have one 🙁 Totally screwed my order and then took a few weeks to get the deposit back.
I rang Motability, they hadn’t even placed the order with them. I couldn’t get the original JCT600 order reinstated, couldn’t even re-order again until Motability fully re-opened on July 2nd. By that time the Tiguan AP had shot up from the £1199 (with the £600 discount) I was originally supposed to pay to £2899 which I simply couldn’t afford.
I ended up with an in-stock petrol Ateca as it was the only thing I could get quickly that I could fit into.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!