Thankyou Rox, it was a local dealer to myself which isn’t too bad but with lockdown it’s a bit more difficult. I won’t want to cancel right up at last minute which is why I’m trying to resolve this as quickly and easily as possible. This experience alone is making me worry about what itl be like in the future for change overs.
I have heard of the companies selling people’s cars or not ordering them too, I rung up the manufacturer and quoted my order number but the vehicle still hadn’t had a build slot at that time (nearly 2 months after order).
I mentioned that other dealers were offering £500 off the AP and the dealer said it would simply be coming out of the GCB and to stick with him (without the £500 off) which I did because I knew no different and believed him.
Il definitely be looking at all options before re placing an order once this one has been cancelled & will certainly come back with any questions/queries. Would it be worth motability re logging the situation or adding to my previous complaint?