Hello Gorge
So sorry you have had a bad experience of the PIP telephone assessment.
Your next step is to ask for a Manuel Reconsideration. So to help you with the process please use the top link and read it through. It will walk you through the process.
https://forum.whichmobilitycar.co.uk/wp-content/uploads/2020/12/pip_clients_manrecon_nov_20.pdf
https://forum.whichmobilitycar.co.uk/wp-content/uploads/2020/12/pip_guide_nov_20_v44.pdf
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.