This is the email i received today and he didn’t mention anything that he ordering a new car…
I’m sorry I have not been able to take your calls this afternoon, I am however still waiting to hear back from BMW.
As I mentioned to you on Saturday I have already ordered a replacement car from the factory, I am expecting BMW to make a gesture of goodwill and I will chase them tomorrow.
Can you anyone explain what he mean as a good will?couse he didnt mention anything .im lost to be honest