Hello Tony this may offer some clarity for you regarding AP.
https://www.motability.co.uk/your-lease/car/if-things-change/
If things change
Lots of our customers experience changes in their condition, both improvements and deterioration, which can mean that your mobility requirements change during the course of your lease. You have agreed to lease your Motability Scheme car for the full length of the agreement, however, we understand that sometimes things change and, if that’s the case, we will try to support you as much as possible.
Reasons for ending your agreement
If there is a valid reason for cancelling your agreement, for example, if your mobility needs have changed and the car is no longer suitable, please call our Customer Services team on 0300 456 4566 . If you do cancel, there will be an administration fee to cover our costs. Once you have returned your vehicle any Advance Payment you have paid may be refunded to you on a pro-rata basis. You may also be eligible for a pro-rata Good Condition Bonus payment. Please contact us as soon as possible to discuss your needs. If however, we cancel your agreement because you have failed to comply with the terms and conditions of your agreement , no refunds will be made to you, and you will be charged an administration fee.
In such cases as your wife’s Motability may wave the admin fee as well.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.