[Tony]

Hi all, first post here, just have a few questions with regards to the AP.

my wife is the eligible person On The scheme, we have spoken to the motorbility people a few times but are confused by how the AP works.

basically my wife has secondary breast cancer (has done for three years now) and it’s now progressing a bit faster into other organs, we are concerned that we might lose our AP if she passes well before the three year period is up, when we spoke to motorbility they made it sound like you get your AP back (or a portion of it) if the recipient passes away, I just thought they would call it a deposit as oppose to a payment if that was the case?

anyone able to help?

Topic

[joss]

Hello Tony this may offer some clarity for you regarding AP.

https://www.motability.co.uk/your-lease/car/if-things-change/

If things change
Lots of our customers experience changes in their condition, both improvements and deterioration, which can mean that your mobility requirements change during the course of your lease. You have agreed to lease your Motability Scheme car for the full length of the agreement, however, we understand that sometimes things change and, if that’s the case, we will try to support you as much as possible.
Reasons for ending your agreement
If there is a valid reason for cancelling your agreement, for example, if your mobility needs have changed and the car is no longer suitable, please call our Customer Services team on 0300 456 4566 . If you do cancel, there will be an administration fee to cover our costs. Once you have returned your vehicle any Advance Payment you have paid may be refunded to you on a pro-rata basis. You may also be eligible for a pro-rata Good Condition Bonus payment. Please contact us as soon as possible to discuss your needs. If however, we cancel your agreement because you have failed to comply with the terms and conditions of your agreement , no refunds will be made to you, and you will be charged an administration fee.

In such cases as your wife’s Motability may wave the admin fee as well.

Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

[BionicRusty]

Tony, Firstly I hope that Joss has answered your query.
And may I please offer heartfelt wishes whilst dealing with such a terrible condition.
God Bless.

? I will be remembered for nothing but had great fun doing it ?

[brydo]

Well said Wayne, Tony best wishes to your wife, you and your family at this terrible time.

[Winston]

Just want to add my best wishes to you and your wife going forward

[Tony]

Thanks all, yes that’s covered everything thanks

we appreciate your well wishes, we didn’t think she would get this bad this quick, I’m self employed and we have a two year old so I’m playing the part of both parents, carer and bread winner, life’s a bit of twat sometimes but it does help you to appreciate the important things when sometimes they can be placed to the back of your mind.

 

 

[Anneka]

@Tony I really wish u guys the best I was sceptical about ordering as I myself am going through the same thing as ur wife, it took me literally 2yrs to finally order with only 12mth left on my award as I was thinking morbidly but I needed to change. I really hope they can stabilise her disease, do you best to keep all your spirits up. All the best ?

[martino]

i dont know what to say , isin’t life crap,

[Author]

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