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This had a small mention on here
Simply expanding with more detail
Switch Car Rental, the trading name of Scot Group, has secured a long-term partnership with Motability Operations which commences on April 1, 2026.
Under the contract, previous run by Europcar, Switch Car Rental will collaborate with Motability Operations and its strategic partners to provide mobility solutions for their customers whenever their primary vehicles are off the road.
https://www.fleetnews.co.uk/news/switch-car-rental-announces-partnership-with-motability-operations
https://www.motaclarity.co.uk/news/switch-car-rental-replaces-europcar-for-motability-courtesy-cars
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I was going to say who are Switch then seen the photo of one of their vans and remembered I seen one of their vans the other day and thought it was just another broadband or energy company canvassing for folk to changed their provider.
Wonder if they’ll take payments for fuel off credit cards even when cars are returned with fuel at exactly the same level. 🤔
Enyaq EV
Hope I never have to hire from this lot
48% 1 star on Trustpilot
Dire/motorbility going to the dogs at pace imo
https://uk.trustpilot.com/review/switchcarrental.co.uk
All the big car hire firms are slated on Trustpilot, although one star is pretty dire – Europcar managed 1.6 , Enterprise 1.7, Hertz 1.3…
I have only needed Motability car hire once, a Quashqai back in 2018. Was pretty flawless, apart from them categorically stating on delivery no dogs in the car….the disabled user who is on the Motability lease is blind with a guide dog…couldn’t make it up…
I said dogs going in the car, anything less is full on disability discrimination. Never heard anything more about it.
In life, it's not who you know that's important, it's how your wife found out.
48% is industry leading.
Absolutely. People only go on Trustpilot to moan usually.
Was pretty flawless, apart from them categorically stating on delivery no dogs in the car….the disabled user who is on the Motability lease is blind with a guide dog…couldn’t make it up… I said dogs going in the car, anything less is full on disability discrimination. Never heard anything more about it.
In fairness, it does say now that they don’t allow dogs, but they do allow service dogs so long as the car is returned in good condition.
I wouldn’t risk my white Labrador going in it though, she’d write it off with her fur shedding.I’ve used europcar twice because the Ariya was in and out the dealers and was brilliant. Is the ban on dogs a new thing ?
How long do you get a “hire” car for ? is it for as long as needs be…say months while your car is being repaired or is there a limit…..and what happens when your hire car time is up.
How long do you get a “hire” car for ? is it for as long as needs be…say months while your car is being repaired or is there a limit…..and what happens when your hire car time is up.
3 months is the maximum time that it’s booked out for in circumstances such as finding a new car in the event of a scheme vehicle rejection or a write-off, that gives you 3 months to order and collect your new car.
Otherwise it’s until your scheme vehicle has been repaired. You get 24 hours to return the car when yours has been fixed by the dealer otherwise the insurance will be cancelled and they’ll come and fetch it within three working days in theory. I say in theory because it took Europcar over a month to even realise that I’d dropped a VW Golf back at the dealer in March before they came and fetched it.Waiting times are subject to how competent the delivery teams are, within three days is the standard, but it can be several weeks if you’ve requested anything bigger than a Corsa, or if it’s automatic or is an “SUV” etc etc. I’m due to use Switch for my car next week, so I’ll report back with my experience.
I was going to say who are Switch then seen the photo of one of their vans and remembered I seen one of their vans the other day and thought it was just another broadband or energy company canvassing for folk to changed their provider.
Yup me too, very good and funny.
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