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I’m approaching the end of my lease in 3 months, and I wanted to extend it further for a year or two. I got the car in 2022, and at the time, there was no mention of a mileage maximum of 20,000 if you wanna extend the lease.
My car is actually on 34,000 miles, and I’m not sure what’s the best thing to do here. The car is under-25, and there are barely any good options for under-25s so it’s practically pointless to get a new car. What’s the best way to go about extending without immediate refusal due to mileage? I believe it’s legally wrong of them to suddenly add a rule which wasn’t a part of the contract signed
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Hello @reallyjuiced2 This is a topic that has been well discussed in the forum. A search on the topic brings up the following. I am sure you will find it useful.
https://forum.whichmobilitycar.co.uk/forums/search/Want+to+extend+lease/
Joss
Current car: Peugeot 308 GT Premium 1.2 Pure tech Petrol.
Coming soon...BMW X2 sDrive 20i M Sport 5dr Step Auto In November 2025I’m approaching the end of my lease in 3 months, and I wanted to extend it further for a year or two. I got the car in 2022, and at the time, there was no mention of a mileage maximum of 20,000 if you wanna extend the lease. My car is actually on 34,000 miles, and I’m not sure what’s the best thing to do here. The car is under-25, and there are barely any good options for under-25s so it’s practically pointless to get a new car. What’s the best way to go about extending without immediate refusal due to mileage? I believe it’s legally wrong of them to suddenly add a rule which wasn’t a part of the contract signed
In theory you should be able to extend your lease, but lets see what happens we are in the same position next year see post wmcforum December 31 2023 8.30am quote 252748
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This reply was modified 5 months, 2 weeks ago by .
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This reply was modified 5 months, 2 weeks ago by .
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
I tried this and they weren’t having it at all.
Couldn’t really be arsed to go all the way to the ombudsman as to be honest there was a car I wanted on the scheme anyway I just didn’t want to order right there and then.
Seems ridiculous to be honest because you could very easily game the system anyway by ordering a car with a very long lead time and cancelling before delivery as you get to keep the existing car during that period but it would be slightly screwing over the dealer.
In the end I took a 4 month extension (all they’d give me after arguing the toss) and have ordered a car likely to take another 5+ months further to that. (Ioniq 5 N Line S)
@reallyjuiced2 Hopefully you’ve now read the other thread and got your answer? In summary, you are correct. After they refused me I pointed out contract law and they backed down, but others have managed to extend leases online without talking to anyone, so check that first (that option wasn’t available to me). Don’t accept a 3 or 4 month extension. They offer those to anyone in any circumstances but they will only allow one extension, regardless of duration, so if you accept a short extension that’s your lot (unless the next car is delayed).
Thank you @Glos Guy. I’ll give it a go. I’ve tried extending online but I haven’t received any option for live chat, been waiting on it for a while and the window never comes up.
I will try to point out the contract law, I’ve seen above and in the other thread that some people have tried and have had to get the ombudsman which sounds like they are probably trying to make the process as long as possible to avoid giving people the extension.
I have just got of the phone from Motability yes the limit is 20,000 over the 3 year lease, however if it only 1,000 or 2,000 miles over they are not going to object, if it was 24,000 plus that may be a case by case decision.
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
I have just got of the phone from Motability yes the limit is 20,000 over the 3 year lease, however if it only 1,000 or 2,000 miles over they are not going to object, if it was 24,000 plus that may be a case by case decision.
Thanks for updating. Interesting that the 20,000 mile cap for an extension is still in force (as we weren’t sure) but odd that the wording of the new leases still says that it can be extended beyond 3 years, with no caveat about mileage. Left hand….right hand!
Yes I was under that impression, I ha actually seen that in writing, glad I am wrong.
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
I have just got of the phone from Motability yes the limit is 20,000 over the 3 year lease, however if it only 1,000 or 2,000 miles over they are not going to object, if it was 24,000 plus that may be a case by case decision.
Thanks for updating. Interesting that the 20,000 mile cap for an extension is still in force (as we weren’t sure) but odd that the wording of the new leases still says that it can be extended beyond 3 years, with no caveat about mileage. Left hand….right hand!
If you have substantial modifications the 24 months extension still stands, our lease vehicle has no modifications
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
Yes that’s exactly what they told me. 20,000 miles max in 3 years or substantial modifications. We didn’t have any modifications at the time, but we do now (fitted person hoist) but I wouldn’t entertain an extension so it’s cosmetic!
Is it not that the lease you sign is for 3 years, and extensions are discretionary?
The mb did post huge losses last year and be keen to return to profitability. Maybe that is why they are changing the extensions.
But if you ask nicely, and give them valid reasons for the extensions, they may be favourable.
Bearing in mind they are quite helpful and reasonable. The limited choice for under 25,s is an issue.
You can only ask.
Is it not that the lease you sign is for 3 years, and extensions are discretionary? The mb did post huge losses last year and be keen to return to profitability. Maybe that is why they are changing the extensions. But if you ask nicely, and give them valid reasons for the extensions, they may be favourable. Bearing in mind they are quite helpful and reasonable. The limited choice for under 25,s is an issue. You can only ask.
Yes and no!
The ability to extend a lease to 5 years, whilst not widely publicised, has always been an option. A year or so ago Motability tightened the rules (without communicating it) so that it was only allowed if the car had done a maximum of 20,000 miles over 3 years or had substantial adaptations. This was a new rule, but implementation has been inconsistent, as some people were able to extend to 5 years online, regardless of mileage and adaptations! The confusion is further compounded by the fact that since the new policy has been (half) implemented, they are still issuing leases (which constitute a contract) that state that the 3 years can be extended to 5 years, with no mention of the 20,000 mile cap or adaptations. It’s a complete mess!
I don’t think that last years losses are a factor. Keep in mind that it was more a paper loss than a real one, as the vast majority of it was a revaluation of the fleet based on residual values, which having been ludicrously high in the post covid period, have now mostly readjusted back to normal levels. The top team at Motability still had six figure bonuses, so this was clearly expected and not considered to be an issue.
Also, lease extensions are highly profitable for Motability. Customers still sacrifice their entire benefit, which equates to £8k in years 4 and 5. Most cars on the scheme will cost them a fraction of that to run in those 2 years. The biggest depreciation hit has already happened and I doubt that the servicing and tyres costs come to more than around £1k per car on average during that period. If it was my business I’d be encouraging everyone to extend, as I’d make a fortune from it, but I suspect that they are now easing back from it due to the pressure that they are under to push the sales of new EVs. Private buyers aren’t buying them in sufficient numbers, so the fleet sector, of which Motability is the biggest, is being relied upon to shore up the ZEV mandates. Lease extensions fly in the face of that.
It’s a real shame should it not be down to the Motability customer if they chose to extend to a 5 year lease.Being pushed towards EV vehicles would be ok the problem is public charging points were not so expensive, ok if you can charge up off peak at home, can you imagine if and when they introduce road charges to replace the revenue raised from fuel duties.
Unfortunately I have suffered a brain injury and occasionally say the wrong thing.
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