- This topic has 22 replies, 10 voices, and was last updated 1 year, 5 months ago by
Rich44.
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- April 3, 2024 at 2:25 am#270973
Says the Ohme Home Pro comes with a tethered 5m Type 2 cable as standard an
8m cable upgrade available as an optional extra,,,do they charge you for that and if yes how much is it.? - CreatorTopic
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- April 3, 2024 at 2:27 am #270974
I’ve not got a tethered charger but the 8m was free for me, I can’t see it being different tethered.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
April 3, 2024 at 9:36 am #271342Thanks Mark.
I think i will opt for an “untethered” 8m.
April 3, 2024 at 10:53 am #271359<p style=”text-align: left;”>Motability via Ohme via EV charging firm via local subcontractor. Installed an Ohme Pro with 8 meter charge cable. Motability paid.</p>
I was told by Motability the 8 meter would cost about £90 more.Ohme told me Motability covers all costs of a “standard” install.
On order ID.3 Max Pro Performance September 2021
Glacier White Metallic Flat black
Latest Delivery Date From Dealer, April 2023April 3, 2024 at 4:22 pm #271401No mickc.
You do not get charged extra for a tethered 8m cable.
In the Ohme configuration and home survey webpage. Tou can choose the Ohme tethered or untethered both with standard 5m cable.
There is the option to choose the 8m cable and it is applicable to whatever charger you pick.
April 24, 2024 at 11:21 am #276285Ohme sent me an email regarding the installation,because i had not replied and done the survey they gave me two days to start the installation process or they would put the installation into hibernation “for now”
I’m in hibernation.
April 24, 2024 at 4:13 pm #276303We went for the home pro and had to pay around £100 for the 8 m upgrade as standard is 5 m
not even had it installed yet got a date in June!
April 24, 2024 at 4:48 pm #276304I was also told it would be about £100 for the 8m tethered pro.
April 24, 2024 at 5:36 pm #276306Noticed a few people recently being charged if opting for the 8m.
You should get it installed so its there when you car eventually arrives. Its likely installers will be busy with their own work as the summer months approach, which could lead to delays getting the charger installed and the use of public chargers 🙂
April 24, 2024 at 10:21 pm #276313I had a pro, then asked for a pod…. they sent another pro. I told them that I then had two but needed a pod. They then sent a pod but no lead. I asked for an 8m lead and then that came – the installers then took both the pro’s with them leaving me with the pod and an 8m lead. I didn’t pay extra for it. I could stick the mess of a pro lead hanging around and find it much better to have the lead that lives in the garage when not in use.
2024 Skoda Enyaq estate- 85x Sportline plus in Race Blue. Extras: Supernova 21 inch wheels, Maxx Pack, Transport Pack, Heat Pump and Pano Sunroof.
Ordered 31/10/23, Delivery 27/3/24April 26, 2024 at 10:43 am #276413Ohme must be kidding about “hibernation”
Took @Kezo advice and got it started just went back to the original email invite to start the survey,and ive just completed it.
Sit back and put my feet up as suggested by Ohme and wait for one of their partners to get intouch.
May 1, 2024 at 2:52 pm #276634Hey Michael
Our installation partner, ChargedEV, will be in touch soon to arrange a convenient date to install your new charger.
They’ll be reviewing the information you’ve provided so far, and they may ask for additional information if needed to plan your ideal installation.
May 1, 2024 at 2:55 pm #276637May 2, 2024 at 8:02 pm #276727Installation day is 30th May i could have had 10th but thats a Friday never have work done on a Friday,workers thoughts on where they going out to on Friday nite,i want my installer to be fully focussed.
May 6, 2024 at 11:53 am #276894Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
May 6, 2024 at 2:47 pm #276907Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
May 6, 2024 at 4:52 pm #276911Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
Hi Kezo, it just mentions standard cable but not the fact when the guy came out he said we needed a thicker cable due to us having 2 chargers installed. Also they are saying 25m of cable (charge for 10m) when the guy who came out says we need 20m. It’s like they’ve totally ignored the survey and just gone with what I originally sent over to them. There is no mention either of digging a trench for the cable to sit in. I also don’t understand either why the invoice is in dollars.
May 6, 2024 at 5:36 pm #276913Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
Hi Kezo, it just mentions standard cable but not the fact when the guy came out he said we needed a thicker cable due to us having 2 chargers installed. Also they are saying 25m of cable (charge for 10m) when the guy who came out says we need 20m. It’s like they’ve totally ignored the survey and just gone with what I originally sent over to them. There is no mention either of digging a trench for the cable to sit in. I also don’t understand either why the invoice is in dollars.
EV Ultra cable has a current carrying capacity of 45 – 58A and a voltage drop of of 8 – 12 mV/A per meter, however two 7.2kW require there own individual circuits back at the consumer unit so, standard 6mm2 cable will be fine unless you are daisy chaining them, which will limit each charger to 3,6kW if both are used at the same time.
Its tough on their part if they haven’t charged for a trench!
May 6, 2024 at 7:09 pm #276916Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
Hi Kezo, it just mentions standard cable but not the fact when the guy came out he said we needed a thicker cable due to us having 2 chargers installed. Also they are saying 25m of cable (charge for 10m) when the guy who came out says we need 20m. It’s like they’ve totally ignored the survey and just gone with what I originally sent over to them. There is no mention either of digging a trench for the cable to sit in. I also don’t understand either why the invoice is in dollars.
EV Ultra cable has a current carrying capacity of 45 – 58A and a voltage drop of of 8 – 12 mV/A per meter, however two 7.2kW require there own individual circuits back at the consumer unit so, standard 6mm2 cable will be fine unless you are daisy chaining them, which will limit each charger to 3,6kW if both are used at the same time. Its tough on their part if they haven’t charged for a trench!
There’s definitely no charge for a trench just $283 for an extra 10m of cable.
May 6, 2024 at 8:20 pm #276919Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
Hi Kezo, it just mentions standard cable but not the fact when the guy came out he said we needed a thicker cable due to us having 2 chargers installed. Also they are saying 25m of cable (charge for 10m) when the guy who came out says we need 20m. It’s like they’ve totally ignored the survey and just gone with what I originally sent over to them. There is no mention either of digging a trench for the cable to sit in. I also don’t understand either why the invoice is in dollars.
EV Ultra cable has a current carrying capacity of 45 – 58A and a voltage drop of of 8 – 12 mV/A per meter, however two 7.2kW require there own individual circuits back at the consumer unit so, standard 6mm2 cable will be fine unless you are daisy chaining them, which will limit each charger to 3,6kW if both are used at the same time. Its tough on their part if they haven’t charged for a trench!
There’s definitely no charge for a trench just $283 for an extra 10m of cable.
Are you going to leave it then and hope they don’t say anything and pay the in $’s lol.
May 6, 2024 at 9:22 pm #276922Ohme are really doing my head in. They finally sent someone out to survey the installation, then on Friday emailed an invoice in dollars totally ignoring what the survey said. If this carries on then I’ll cancel my Enyaq (which I’m not that keen on getting anyway) and keep the BMW for another 2 years or until something decent comes on the scheme.
Hi Elliot, would you care to expand on the details on what the invoice include’s not mentioned in the survey?
Hi Kezo, it just mentions standard cable but not the fact when the guy came out he said we needed a thicker cable due to us having 2 chargers installed. Also they are saying 25m of cable (charge for 10m) when the guy who came out says we need 20m. It’s like they’ve totally ignored the survey and just gone with what I originally sent over to them. There is no mention either of digging a trench for the cable to sit in. I also don’t understand either why the invoice is in dollars.
EV Ultra cable has a current carrying capacity of 45 – 58A and a voltage drop of of 8 – 12 mV/A per meter, however two 7.2kW require there own individual circuits back at the consumer unit so, standard 6mm2 cable will be fine unless you are daisy chaining them, which will limit each charger to 3,6kW if both are used at the same time. Its tough on their part if they haven’t charged for a trench!
There’s definitely no charge for a trench just $283 for an extra 10m of cable.
Are you going to leave it then and hope they don’t say anything and pay the in $’s lol.
I think I need to query it as I could end up with a large bill.
May 7, 2024 at 7:48 pm #276983Ohme delivered me the charger and cable today,without sending any notification that it was on its way,i was out and the delivery man left it with a neighbour…..i did’nt want my neighbours to know i am getting an EV.
Still i could change my mind yet about the Enyak EV yet as its a long way off being built.
It came from Rhyl in North Wales………………..be a good title for a science fiction film that lol.
May 8, 2024 at 9:51 am #277012I would get a charger installed ASAP if you’ve ordered a car, doesn’t matter if the car won’t arrive for 6 months.
My charger install took 4 months to sort. BP as it was were useless I did everything they asked for but they dropped the ball every time. I got motability involved and they hot fed up with BP too. In the end I got a Hypervolt installed myself
I needed 3 visits from UK Power networks they changed cutout from 60A to 80A, then came out and looped us, then came back fitted a 100A fuse and cutout.
The fitter came out and did the rest took a lot of chasing and finger pointing. Flipping electric go tried to blame previous supplier for fitting the meter and didn’t report on nor upgrade meter tails. I’ll bet most of these issues are fixed now but there was a lot of argum
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