February 14, 2024 at 10:27 am
#258308
Ohme latest message
thought Easee Equalizer box was standard even so Ohme has a clamp in the box that is meant to be used
Cutting corners till pulled up
Not great treating disabled people as second rate imo
Thanks for your email.
Most customers that had Easee chargers and were moving to Ohme chargers didn’t have Load Balancing with the charger. This was a rare circumstance where you had the Equalizer fitted and so we need to fit the data cable and clamp with the Ohme charger to keep that Load Balancing functionality.
We will put in place some adjustments to ensure that this checked on other future swap outs.