Reply To: The kona electric delivery time thread and general Kona EV discussion

#200135
Dean

    I ordered my Hyundai Kona Electric Ultimate in January 2022.

    Initial delivery expected around June 2022.

    In April, I was told delivery now expected August 2022.

    In June, delivery slipped to October 2022.

    In September, delivery slipped to March 2023(!).

    In late Sept/early Oct, delivery jumped to December 2022(!?)

    Late October, delivery slipped to 3 Jan 2023.

    Last week, dealer said car had now been built, was on a ship, expected Tilbury 3 Jan 2023, ready at dealers around 14th January 2023.

    So, 12 months in total from order to (expected) delivery.

    The only advice I’d give is to not believe a single word Hyundai says around delivery! Just order the car & forget about it – it turns up when it turns up. Hyundai’s “customer service” is utterly non-existent, and the way they treat customers & dealers is pretty ropey. I assume the general shortage of in-demand electric cars allows them to act as if it’s a sellers market, knowing they’ll sell the cars if any orders are cancelled, especially Motability vehicles, as I suspect their margins on retails sales are massive compared to Motability sales.

    I contacted Motability, who also couldn’t care less. They specifically said there was nothing whatsoever they could do, and they couldn’t plug the gap with a short-lease car – I hadn’t even asked for that. Not the most charitable of organisations.

    My dealer has been really good – Hyundai Hutchings. They had a few Bayon mild Hybrids arrive in stock, and I could have one instead of the Kona if I was desperate, but I’m happy to wait to get the car I actually want.

    With the state the world is in at present – Putin’s Ukraine war, huge microchip shortage, rampant inflation, rising interest rates, recession imminent, house price bubble close to bursting, Covid’s effect on the worldwide economy, Tories self-imploding the UK economy, additional Brexit costs of business, shipping costs shooting up, UK government withdrawing the electric car grant – getting a nice, shiny new car suddenly seems not very important anymore, and I’ll be happy if it arrives anytime!