I ordered my Tarraco the day before lockdown. Order approved estimated build week of the 14th June and recieved my electronic pin. Since then my dealer has been useless. When I queried reports that they had shut down Tarraco production again in May due to lack of orders the dealer stated that “I haven’t been informed, we can still place orders and that Spain has been open again for a few weeks”. I had to inform them that the Tarraco is built in Wolfsburg and attach links from the FT confirming the shut down!
Ever since I have had to chase the delaer for information. I have not had a single call or e-mail pro-actively from the dealer since my order was placed.
At the moment they are waiting for dealer support to come back to them with an update. Tbh I am not expecting my vehicle any time soon which is not ideal as I have had to move from a manual to powered chair and my current hoist is not strong enough to lift it into the vehicle.
I know the Covid has had a big effect on everything but the lack of any communication is frustrating.