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I do agree, but if you make a mistake and forget the parcel shelf, and take it the next day, well before the car gets picked up, and they still dont pay you, thats totally unreasonable.
Considering the have about 4 billion in reserves of our money, and tax payers money, thats not on. Im having to complain to the financial ombudsmen
I am fuming, I returned my car yesterday and, honest mistake, forgot to put parcel shelf back in.
I have driven over to the dealership to put the shelf in the car less than 24 hours later.
The car will be sitting there for a couple of weeks before being picked up.
Fair enough I just didnt bother or it was badly damaged or i wasnt in time , but none of this is true. Motability are money grabbing a’h*les holding on to funds on extremely unreasonable grounds.
Im so angry and upset.
